FAQs

Frequently Asked Questions

General FAQs

We provide transportation to and from Salt Lake City, Park City, Deer Valley, Midway, Heber, Sundance, Snowbird, Alta, Solitude, Brighton, Snow Basin, and Powder Mountain.

Yes, we provide reliable airport transfers to and from Salt Lake City International Airport. Our drivers will assist with luggage and monitor flight schedules for any delays.

We recommend booking at least 24 hours in advance to ensure availability.

Cancellations made 48 hours or more in advance will receive a full refund. Cancellations within 24-48 hours will incur a 50% fee, and cancellations made less than 24 hours before the trip are non-refundable.

Private and Shared Rides FAQs

Our SUVs can accommodate 1-4 passengers with luggage or up to 6 passengers with carry-on luggage only (no skis). Shared rides require a minimum of 2 passengers.

Yes, but please let us know during booking to ensure we have space for your equipment.

Private rides offer door-to-door service exclusively for your group. Shared rides are more affordable and may include stops to pick up or drop off other passengers.

Payment and Policies FAQs

We accept credit and debit cards at the time of booking.

Yes, you can reschedule your ride up to 24 hours before your trip, subject to availability.

Standard luggage is included in your rate. Additional fees may apply for oversized items or unscheduled stops.

Airport Transfer FAQs

We monitor flight schedules and adjust pick-up times as needed. Please notify us of any delays to ensure a smooth experience.

Drivers will wait up to 60 minutes after your flight’s arrival time. After that, waiting fees may apply.

Vehicle and Safety FAQs

Yes, all our vehicles are well-maintained and equipped with winter tires for safe travel in snowy conditions.

Pets are allowed in private rides only. Please notify us during booking, as a cleaning fee may apply.

Yes, child seats can be provided upon request. Please mention this during booking to ensure availability.

Additional Services FAQs

Can I book a custom trip or scenic tour?
A: Absolutely! We offer custom trips for events, group outings, or scenic tours. Contact us to discuss your specific needs.

Drivers will wait up to 60 minutes after your flight’s arrival time. After that, waiting fees may apply.

Book Your Ride Today

Let us take the hassle out of your travel plans. Whether you need private luxury or affordable shared options, Elite Destination Transportation is here to elevate your travel experience.